Complaints Log

Antonio Raimondi

Tuesday 03 de December de 2024

R.U.C. 10743975846

1. Consumer data

Paternal surname
Maternal surname
Names
Department
Province
District
Enter your residential address
Select Document Type
Document number
Telephone
Email

2. Product or service data

Enter amount
Enter description

3. Claim data

Details
Order

Complaint: Disagreement related to products or services.

Complaint: Dissatisfaction not related to products or services or discomfort or dissatisfaction with customer service.

4. Security Validation

The formulation of a claim does not prevent access to other channels of dispute resolution, nor is it a prerequisite for filing a complaint with INDECOPI.

The supplier must respond to the claim within a period of no more than thirty (30) calendar days and may extend the term for up to thirty (30) more days, after notifying the consumer.

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